About us

5TH AVENUE AND 5TH.ES

We began our journey in 1983 and we have established as a benchmark in beauty and fashion in the Canary Islands.

Our 5th Avenue department stores are unique, modern and spacious spaces, inspired by the urban and cosmopolitan lifestyle of Manhattan, where our customers can buy top brands' perfumes, cosmetics, makeup, sunglasses, fashion, footwear and accessories in one place. 

In November 2020, taking advantage of all our experience, we inaugurated 5th.es, our great online sales site.

Thanks to 5th.es we make it possible for #brandlovers from all over Europe to affordably buy big brands' beauty products.

WHY SHOULD I BUY AT 5TH.ES?

Very wide range: We have more than 8,000 references on our website. The most exclusive brands of perfumes, cosmetics, makeup and beauty products, from A to Z. And not only the latest new ins; We are also concerned with reaching our clients with niche brands or references with limited stock or with special editions.

100% ORIGINAL Products: We are Official Sellers of ALL the brands in our physical stores and on our website.

Adjusted prices: How do we achieve it? Reducing our profits, optimizing our costs and monitoring the market in order to offer the best price for each reference.

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Individualized customer service: No robots, chatbots or virtual assistants. Our attention is personalized, providing assistance in all the languages of the countries where we sell. In addition, day by day, we improve our processes to reduce response times. Send us an e-mail to online@5th.es or contact us through our form and we will be happy to greet you and help you. You can also call us on (+34) 610 193 378 / (+34) 928 148 050 (ext. 2008) M-F: 10:00 - 17:00.

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 Our customers always satisfied: it is not our claim, it is confirmed by Trustedshops (external authenticated reviews platform): In 2022, our score continues to be EXCELLENT.

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We meet delivery times: In addition to reducing our delivery times throughout Europe, we meet them. This is possible thanks to continuous improvement together with TIPSA (DPD Group), our shipping partner. The DPD Group (DPD, Chronopost, TIPSA and BRT) is one of the largest international urgent shipping networks, delivering to more than 230 destinations.

We are continuously improving the experience at 5th.es: We update ourselves in order to offer you the best shopping experience on our website (new payment methods, new search filters, improvement of the order process or changes in the structure of the page). And they applaud us and reward us for it: 2021 and 2022 FINALISTS of the Digital Beauty Awards (DBA).

Packaging: Our packaging is great! Our clients tell us. Personalized and resistant boxes, tissue paper for wrapping, protection and cushioning material. And we always add free samples.

Security: We attach great importance to ensuring that our customers can shop and browse through 5th.es safely. That is why we ensure the privacy of your data and use secure payment gateways.