Privacy Policy

1 - RESPONSIBLE FOR THE DATA FILE

The entity responsible for data processing is:

Perfumería Europa, S.L.

C / Cartago, 30

35109 El Tablero (Las Palmas)

Canary Islands

Email: online@5th.es

 

2 - FOR WHAT PURPOSE DO WE USE YOUR DATA?

The information provided by the USERS will be treated for different purposes that are detailed below:

• Manage the contractual or commercial relationship established between THE COMPANY and the USER.

• Provide the services requested by the USERS (Management and shipping of your orders and answering questions about them, contacting you in case of any incident, monitoring your order, managing payment, managing purchase incidents).

• Manage, administer, provide, expand, adapt and improve the services to which the USERS have decided to subscribe or register (Carry out promotional, advertising or own initiatives, send marketing communications from 5th Avenue online / Perfumería Europa online, sending samples, promoting our products and / or brands marketed in 5th Avenue online / Perfumería Europa online, personalized services based on your preferences and / or shopping habits, birthday wishes and similar.

• The USERS consent to the processing of data for the purposes described, without prejudice to the right that allows them to revoke the consent by sending an email to the address online@5th.es, identifying themselves as a USERS of the WEBSITE and specifying their request.

 

3 - SOCIAL NETWORKS

We also collect data to improve your experience on some social networks.

If you have a social media account, you may receive advertising from 5th Avenue online / Perfumería Europa online if you have recently visited our website.

This marketing process is carried out thanks to the cookies of social networks where we configure campaigns in which we establish that the recipients are the visitors of our website. The configuration of these campaigns occurs anonymously and collectively, and the data and reports that Facebook can generate in this regard do not show individual but collective information. Keep in mind that our profiles as users of social networks and the possible advertisements that appear in them, will be governed by the privacy policy of the website of the social networks that we use. You can edit or delete the permissions you have granted to 5th Avenue online / Perfumería Europa online in your social media accounts using the privacy settings option in the social media accounts you use.

 

4 - CONSERVATION OF DATA

Customer data: The period of conservation of personal data will be 10 years after the customer has ceased being a current customer of the company.

Subscriber data by e-mail or forms on the WEBSITE: From the moment the user subscribes until they unsubscribe. Subscriber data by e-mail or external forms: From the moment the user subscribes until they unsubscribe or the service is provided.

 

5 - COMMITMENTS OF THE USERS

The USERS guarantee that they are over 18 years of age and that the information provided is accurate and truthful. The USERS undertakes to inform THE COMPANY of any modification suffered by the information provided through an email to the address online@5th.es, identifying himself as a USER and specifying the information that must be modified.

Likewise, the USERS undertake to keep the passwords and identification codes secret and to inform THE COMPANY as soon as possible in the event of loss, theft or unauthorized access. Until such communication occurs, THE COMPANY shall be exempt from any liability that may arise from the misuse by unauthorized third parties of such passwords and identification codes.

 

6 - DATA FACILITATED BY THE USERS

In the event that the USERS provide personal data of third parties for any purpose, they guarantee to have previously informed those affected and have obtained their consent for the communication of their data to THE COMPANY.

The USERS guarantee that those affected are over 18 years of age and that the information provided is accurate and truthful. THE COMPANY will verify the consent of the affected persons through a first email with non-commercial content in which the verification of the consent granted on their behalf by the USER will be requested to online@5th.es.

In the event that responsibilities arise for a breach of these conditions by the USER, they must answer for the consequences of said breach.

 

7 - SECURITY MEASURES

The COMPANY has adopted the necessary technical and organizational measures that guarantee the security of personal data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment.

However, the USERS must be aware that Internet security measures are not impregnable.

 

8 - WHO ELSE WILL BE ABLE TO ACCESS MY DATA?

We do not offer or sell your personal data.

Likewise, we inform you that, in order to manage the relationship that we maintain with you for the treatment and storage of data as well as for the sending of communications, they can be transferred to, accessed from, and stored in a destination outside the European Economic Area ("EEE").

The Company only transfers personal data outside of the EEA in a safe and legal manner, taking steps to ensure that third parties comply with the commitments established in this Policy. These steps may include reviewing the privacy and security standards of third parties and / or entering into appropriate contracts (based on the template data protection standard contractual clauses adopted by the EU Commission).

Service providers located outside the EEA such as Facebook, Inc or Google, LLC may access your personal data in an encrypted manner. These service providers are covered by the "Privacy Shield" or privacy shield and, therefore, are obliged to protect your personal data in accordance with a series of protection standards and safeguards well defined by the European Union.

 

9 - CONFIDENTIAL AND DOCUMENTARY CUSTODY

Professional secret. The professionals who work in THE COMPANY and who have some kind of intervention in the services provided to the USERS, are committed not to disclose or make use of the information they have accessed by reason of their profession. The information provided by THE USERS will, in any case, be considered confidential, without being able to be used for purposes other than those related to the services provided by THE COMPANY. THE COMPANY undertakes not to disclose or reveal information about the claims of the USER, the reasons for the advice requested or the duration of their relationship with him.

Documentary custody. In order to preserve and guarantee confidentiality, THE COMPANY undertakes to destroy all confidential information to which due to a provision of services it has had access after 90 days have elapsed from the end of the service, unless there is a legal obligation for its conservation. If the USERS wish to keep the original or a copy of said information, he must print or save it by his own means or go to the headquarters of THE COMPANY to collect it before its destruction.

 

Right of Access

The USERS can request the data controller to confirm whether or not personal data concerning him or her is being processed, such as:

• Purpose of the treatment

• Categories of personal data processed

• Recipients or categories of recipients to whom said data were communicated

• The existence of automated decisions, including profiling, applied logic, and consequences.

 

Right to Rectification

The interested party has the right to obtain the rectification of inaccurate personal data that concerns him, taking into account the purposes of the treatment, the interested party will have the right to complete personal data that are incomplete.

 

Right to Forget or Suppression

The interested user has the right to obtain without undue delay from the person responsible for the treatment the deletion of the personal data that concerns him, either when the interested party opposes the treatment, when the personal data have been processed illegally or when they are no longer necessary for the purpose for which they were collected.

 

Right to Portability

The user will have the right to receive the personal data that concerns him, that he has provided to a data controller, in a structured, commonly used and machine-readable format, and to transmit them to another data controller.

 

Right to Opposition

The interested party has the right to object at any time, for reasons related to their particular situation, to which personal data concerning them are subject to treatment, including profiling.

 

10 - DOES THIS POLICY AFFECT THIRD PARTIES?

We are not responsible for the privacy practices of third parties that are linked from our website / app. The inclusion of a third-party link on our website / app does not imply that we endorse their linked website or service.