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DELIVERY PLACES.png)
The products offered on the website will be sent only to the European countries listed below in INTERNATIONAL DELIVERIES.
No shipments will be made outside the mentioned delivery area.
ESTIMATED DELIVERY TIME
The estimated delivery time is between 2 and 12 business days (see table below). This period includes the processing time (one (business) day from the receipt of the order) in our warehouse and the delivery time of the transport company.
SHIPPING COSTS
The cost is FREE if a minimum amount is spent. Consult the shipping table by countries (see below).
NO CUSTOMS FEES. All taxes and customs expenses are already included in the price paid. You will never have to make any additional payment.
SHIPPING WITH DPD GROUP
We carry out all our shipments with DPD GROUP.
DPD group (DPD, Chronopost, TIPSA and BRT) is one of the largest international express transport networks that integrates more than 30,000 people and a network of 22,000 points of convenience and offices, which allows them to make deliveries in more than 230 destinations.
Your orders will travel fast and safe with one of the most recognized transport companies. In addition, you will be able to track, at any time, the status of your shipment.
INTERNATIONAL DELIVERIES
|
COUNTRY |
Shipping costs |
FREE from |
Estimated Delivery time |
|
Spain (Peninsula & Balearic Islands) |
5,95 € |
60 € |
1-3 business days |
|
Spain (Canary Islands) |
3,95 € |
25 € |
1-2 business days |
|
Portugal |
5,95 € |
85 € |
2-4 business days |
|
France |
12 € |
120 € |
2-4 business days |
| Germany and Belgium |
12 € |
120 € |
3-6 business days |
|
Italy, Austria, Netherlands, Luxembourg, Poland |
14 € |
120 € |
3-6 business days |
|
Czech Republic, Denmark, Hungary |
14 € |
195 € |
6-9 business days |
|
Finland, Ireland, Sweden, Bulgaria, Estonia, Greece, Lithuania, Latvia |
25 € |
220 € |
8-12 business days |
|
Croacia, Slovenia, Slovaquia, Romania, Serbia, Bosnia-Herzegovina |
50 € |
295 € |
8-12 business days |
*We usually comply with the indicated delivery deadlines in order to make the 5th.es shopping experience the most satisfactory. However, these deadlines may be altered for logistical reasons or force majeure, beyond the control and management of 5th Avenue.
*The estimated delivery times count from the moment of your purchase, until the package arrives at the selected delivery location.
You can conveniently track your shipment from the moment you make your purchase. We recommend you to register as a customer to track the shipment directly on 5th.es. In addition to the information that we provide you about your shipment, the delivery company may also contact you to ask for further information, if necessary.
The e-mail you enter is where you will receive the confirmation of your purchase, but also the information about the status of your shipment. In addition, the delivery company uses the e-mail and telephone provided if they need to reach you in order to arrange the delivery.
The shipping address indicated when placing your order is the one used by the shipping company to make the delivery. If it is not correct or incomplete, your package may not reach its destination. At the end of the purchase, check that you have entered your address information correctly in each field (we have implemented GOOGLE PLACES that will help you complete some fields). Check before paying that the address is correct and do not forget to add all the information that you think may be of help to the delivery person (Number / Stair / Floor / Letter and others).
If your order has not yet been prepared, you have time to change the address. Contact us at online@5th.es or through our contact form and we will try to change the address with the instructions you give us.
In some countries, you can select safe place delivery option (garden, terrace, door or other access to the adress). If you select this option, you must bear in mind that you assume a risk and lose the right to possible claims.
On the day of the delivery, the shipping company will send you an e-mail to inform and ask you to be aware of the delivery. However, if you are not at home, the shipping company will contact you again to arrange a new delivery or to indicate the location of the pickup point where your package has been deposited, so that you can pick it up comfortably.
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